Childline Foundation of India(CIF) has chosen SEVAI a Trichy based NGO to run Childline 1098 in Trichy District as collaborative agency after eight months without a collaborative agency in Trichy, which began functioning from 1, December 2018.SEVAI closely works with Bishop Heber College, as this academic institution serves as Nodal Agency for Trichy District Childline 1098.CIF functions as Nodal Agency for Ministry of Women and Child Development ,Government of India.Child line 1098 service is a 24 hour free emergency phone outreach for children in need of care and protection. ” The Director of SEVAI K Govindaraju said, “Our missions as collab agency is to ensure children in need of help get the service at the right time,” as Childline collaborative agencies are entrusted with the task of receiving calls on its helpline 1098 and rescuing children from marriages, labour, begging, physical abuse and sexual abuse and complying with the procedure as per the JJ Act. The Child helpline 1098 functions in the DWC-Commercial complex near the central bus stand in Trichy. The agency has been equipped with nine staff members including a six member team, counsellors and volunteers.Child line 1098 has a special focus is on all children in need of care and protection, especially the more vulnerable sections. Children who need emotional support and guidance, Victims of child trafficking, Children abandoned by parents or guardians, Missing children, Run away children, Children who are victims of substance abuse, Children in conflict with the law, Children in institutions,HIV/ AIDS infected children, Children affected by conflict and disaster, Children whose families are in crises. The activities of CHILDLINE include The CHILDLINE team receives & responds to the calls Crisis Intervention Direct assistance: medical, shelter, protection from abuse, repatriation, death, missing children, intensive counseling, on phone: Emotional support and guidance, information and referral to services for the caller, information about CHILDLINE, silent calls, Long-term rehabilitation, After the emergency needs of the child have been addressed, CHILDLINE explores options with the child to study, learn a trade, go back home etc. Based on the decision of the child, CHILDLINE links the child to an appropriate organization in the city. The CHILDLINE is in response to the Child Right Convention and is seen as a one point window, connecting children in need to various NGO's working for child related issues. CHILDLINE works towards ensuring that all children in need of care and protection are aware of and have access to services, that are child friendly, available when they want it and encourage them to participate in decisions that affect them.